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dhaas
‎06-22-2020
  • 2 Posts
  • 2 Kudos Given
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Re: Care Dashboards Showing 0 Volume Before Sept 2019

dhaas
Contributor
‎02-03-2020 09:18 AM
‎02-03-2020 09:18 AM
I was always under the impression that the data lived on indefinitely too. It does in marketing dashboards, so why not for care dashboards?  ... View more

Care Dashboards Showing 0 Volume Before Sept 2019

dhaas
Contributor
‎01-08-2020 11:51 AM
‎01-08-2020 11:51 AM
Our team has had Spredfast (now Khoros) for several years. Recently, when I checked our care dashboards, trying to look at a YoY comparison of incoming volume, I was unable to see the % change, and incoming volume before October 2019 is showing as 0. Has anyone else experienced this? Is there a way to refresh our settings somehow and get that data back?  ... View more
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‎06-22-2020 03:59 PM