Hi all - I've got a user who created an account via google and now needs access to that account via a new email as they have switched company. I know this is a topic that has been covered before but I must be missing something because I just can't seem to make it work! I have attempted to use the steps described here and on the admin page itself but to no avail - here was the process I tried: I identified two test accounts, both of which I had access to the email for. Test account 1 has email email@example.com and SSO ID 1234, test account 2 has email firstname.lastname@example.org and SSO ID 4321 I appended 'dupe' to the SSO id for test account 1 (making it's id 1234dupe) and altered the SSO ID of test account 2 to '1234'. The expected result was that attempting to log in using test account 2 'email@example.com' would infact log me into test account 1. The actual result is that logging in with test account 2 triggers a new registration, and now I have a third account, with the same email as test account 2, and a brand new SSO ID. Any ideas or help much appreciated. Thanks!
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