What has changed since our last version: We have removed the CX Insights subprocessor chart, as Khoros no longer offers this Service. We have also moved Akamai Technologies and ETI into the "Optional Community Subprocessors" category and have also updated the ETI's Purpose. ... View more

What has changed since our last version: We have added Vertex AI (Google Cloud) to our Optional Bot Subprocessors list, and have updated the names of SendGrid, Urban Airship, and Zencoder to reflect recent name changes and/or to clearly reflect the parent company with these subprocessors.  ... View more

What has changed since our last version: We have added a row entitled "Optional Business Operational Subprocessors" to our Business Operational Subprocessors chart and have added a new optional Business Operational subprocessor, Litmos.  ... View more