@telldunkin survey wrote: Thank you for your responses! Role A has the default of Deny for every permission related to board XYZ. The reason they see the category name XYZ is because XYZ is under sub-category B at the same level of category ABC. They are both knowledge base articles with different sections and need to be set up as categories. In order to allow role A users to see category ABC, we have to allow the users to see categories for sub-category B. This allows the users to see categories ABC and XYZ. Thanks for the great feedback.
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