@telldunkin survey wrote: Thank you for your responses! Role A has the default of Deny for every permission related to board XYZ.   The reason they see the category name XYZ is because XYZ is under sub-category B at the same level of category ABC.  They are both knowledge base articles with different sections and need to be set up as categories.  In order to allow role A users to see category ABC, we have to allow the users to see categories for sub-category B.  This allows the users to see categories ABC and XYZ. Thanks for the great feedback.     ... View more

i also think so. ... View more