Product Ideas Evaluation Criteria
We always place customer feedback at the top of our list of priorities and ourProduct Ideas boards (Community, JX and Care)are an example of how we capture your innovative ideas and feedback about our solutions. In order to make this process as productive and transparent as possible, we want to share the general criteria by which we will be evaluating submitted ideas to help guide your submissions. We will be evaluating your ideas based on the following criteria and giving feedback accordingly. You can expect to receive feedbackon your submissionfrom our Product Management team in the form of status changes and follow up comments. Submission Criteria Description 1.Reach of Impact How many customers would benefit? How often would they use the suggested feature? 2.Roadmap Fit Does this fit strategically within our current product/service offerings? 3.Community feedback Is this idea getting noticed (via recent votes/comments/kudos)? Does the idea have at least 5 votes? 4.Feasibility How long will it take to implement the idea? Is there a workaround available today? 5.Quality of submission Is the submission well written and easy to understand? Does it contain no more than one idea? 6.Uniqueness Is this a new idea or something that has been submitted already? We encourage you tosubmit your ideasforCommunity, JX and Care, to us to help us continually innovate and make theKhoros solutions better for all of our customers. Besure to search the community for existing ideas that may be similar to yours and review oursubmission guidelinesprior to submitting your own. If indeed you do find similar ideas, we encourage to comment or vote on those rather than submitting a new one.Finding your contributions to the Knowledge Base
Question How do I find all Knowledge Base articles to which I have contributed to in the Khoros Community? Can I also see all contributions from other users? Answer The easiest way to find all your contributions to the is to do the following: Login to the Khoros Community Go to your profile Scroll down until you see My Contributions Click on View All at the bottom left You will see all articles to which you have contributed by any of these means: You edited the Knowledge Base article Content from your posts was used in the Knowledge Base article with the drag & drop functionality The author(s) of the article added you as a contributor to acknowledge your participation in the article Note: You can also see others' contributions if you click on their profiles and go to My Contributions. Thank you for your contributions!
