Atlas Community Guidelines
Welcome to the Khoros Community, Atlas! The mission of this online community is to provide a peer-to-peer and direct support channel for people cultivating enterprise communities on the Khoros platform. It is a central for education and thought leadership on best practices, where we also ideate with customers directly on how to improve and extend the product platform. Please remember that you may not share your registered account with any other individual, entity, or organization. Enterprise communities are created by business organizations for their customers, partners or other enthusiasts. While our community is aimed at Khoros customers and users, we welcome everyone with an interest in enterprise communities, as long as you observe these community rules: 1. Be respectful. Respect people's time and attention by asking well-thought-out questions and sharing what you've learned so far in your experimentation or prior research. Respect people as individuals by keeping your tone positive and your comments constructive. 2. Be relevant. Make sure your contributions are relevant to the mission of the community, to the specific discussion style and topic where you post. Please do not post duplicate messages in different areas of the community to avoid fragmenting discussion. If you have a new question, start a new thread rather than interrupting a conversation. Solicitations are rarely relevant. If you have something you want members to join, participate in, or buy, ask us first. 3. Keep your word. Don't post anything that would violate any contractual agreements (copyright, trade secret, or otherwise) or nondisclosure agreements to which you are a party. 4. Protect privacy - yours and others'. Don't share anything about yourself or your organization that you would not want to see on a road-side billboard. Share your business email address if you wish, but don't post personal information-your own or anyone else's (including contact information or any), or content that you receive in one-to-one communications, without the author's consent. 5. Remember, this is user-generated content. You'll find plenty of good advice here, but remember that your situation, configuration, or implementation may vary from that of the individual sharing a solution. Some advice you find here may even be wrong. Apply the same good judgment here that you would apply to information anywhere on the Internet. By using these forums you agree to follow these rules as well as the full Terms of Service for the Khoros Community. We thank you, and your fellow community members thank you. The Khoros Logo and Khoros Employees You will notice that some community members have a Khoros logo next to their names, this means they are Khoros employees. Like you, they are members of the community around Khoros products, and we encourage them to share their knowledge and opinions here. Feedback & Ideas We want this to be the best community it c…15KViewsSign in to react to this post1CommentGuide to Atlas Ranks
Welcome to Atlas, your home for learning how to build the best customer experience possible. As a member of our community, you’ll be able to join discussions, ask questions, search for answers, and learn from resources - all of which will help you maximize your knowledge of the Khoros platform While you use the site, you may receive notifications about your Atlas rank increasing. This page describes what ranks are, how they tie into your community contributions, and where to view your rank progress. What are ranks? How do I increase my rank? How can I view my rank and badge progress? Frequently Asked Questions Bonus: How do I implement ranks in my own community? What are Atlas ranks? Your Atlas rank helps you understand how helpful your community contributions are relative to others Each rank on Atlas appears next to a user’s name and signifies their contributions to the community You can view these on a user’s profile page (including your own), as well as next to their name in any of their community contributions - like posts, replies, blogs, and so on Passive Ranks These ranks are available to members who participate passively via giving kudos or adding tags to content Member New members who have not yet made any contributions Visitor Users who have engaged at least once with posts via kudos or adding tags Watcher Users who have engaged a few times with posts via kudos or adding tags Observer Users who have engaged several times with posts via kudos or adding tags Learner Users who have engaged many times with posts via kudos or adding tags Surveyor Users who have engaged a whole lot with posts via kudos or adding tags Active Ranks These ranks are reserved for users who have posted helpful contributions, organized from least to greatest Beginner Tier Users who have created a post or reply at least once on Atlas Ranks: Contributor Strategist Tier Fairly knowledgeable and helpful, they have made many community contributions Ranks: Helper > Adept > Guide > Ace > Mentor > Expert (highest) Consultant Tier Known names on Atlas, they have a long history of helping out different users Ranks: Advisor > Maven > Leader > Genius (highest) Luminary Tier The most well-known and long-standing members, with numerous invaluable community contributions - other members aspire to be more like them Ranks: Director > Champion > Executive > Boss (highest) How do I increase my rank? Simply put, your rank increases as you help others. This can be achieved in two ways: 1) You contribute helpful content to the platform - for example: If you have a question for the…ViewsSign in to react to this postComments
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