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Khoros Insights Blog
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[Podcast] The Future of Conversational AI, with Khoros’ Gijs Van De Nieuwegiessen

CoryD's avatar
CoryD
Khoros Staff
2 years ago

Welcome back to Titans of Customer Engagement, A Customer Experience Podcast proudly presented by Khoros. This week is a fun one with Khoros VP of Automation, Gijs Van De Nieuwegiessen (GijsN).

With a background in user experience and conversational AI, Gijs just might have a pretty good idea of where technology and automation are heading.

Here’s a sneak peek into the episode

  • The beginnings of Flow.AI and the Khoros automation framework
  • Supporting agents with automation by listening to their pain points
  • The velocity of conversational AI technology in different industries
  • Using AI to help customers better utilize social channels to get what they want
  • Guiding bots to be partners on our journey to create

Check out these Khoros resources for more information

To hear more interviews like this, subscribe to Titans of Customer Engagement on your favorite podcast platform.

Updated 2 years ago
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