Access to Khoros Social Marketing, Intelligence and Experience products has now been re-enabled. Our mobile app, Vault, and Promotions are still suspended. Users who reset their Khoros Marketing Plat...
Updated 6 months ago
Version 3.0
Blog Post
I wanted to pass along a reminder to everyone on recommended steps as you come back to work in Social Marketing. Below are some quick resources to review as you get back to business.
Recommended Steps for Company Admins:
- Re-authenticate any de-authorized Social Accounts in your Initiatives by following the steps found in this article.
- It is not expected that any post will publish without your direct action. Publishing across your account has been paused. All scheduled posts are available but will show a Failure to Publish error until you reschedule or approve. You should examine your content Calendar to reschedule or remove posts as needed, until you are ready to un-pause publishing.
- Steps for un-pausing publishing can be found in this article. Only user roles with permission to administer an initiative can unpause publishing.
You can review the prior instructions for reenabling your Khoros Social Marketing Instance here.
Notice: If you have already completed a user review, you do not need to do this again.