On Tuesday 17th March, we made an update which will make it easier for Marketing users to access content within Atlas.
What this solves
Users previously had to email Support or CommunityHelp to ...
Updated 5 months ago
Version 4.0
Blog Post
elizatickle the workflow for Case Portal access is to submit a Case to our Support team with your community username, letting them know if you just need access to your cases, or all of your organization's cases.
You can send that request through support@khoros.com if you don't already have access, or you can use the Case Portal if you're requesting access for a team mate.