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Action Required: LinkedIn Re-auth Deadline & Instagram Non-Business Account Deprecation

DianniO's avatar
DianniO
Khoros Alumni (Retired)
5 years ago

As part of our commitment to ensure that our products are as up-to-date as possible with social network APIs, we will be updating several areas of our platform in early 2020. Please review the following two notices to determine whether action will be required for you. 

 

  • LinkedIn Account Re-authentication Required.  As part of a required LinkedIn API update, all customers will be required to re-authenticate their LinkedIn accounts inside Khoros Marketing by January 31, 2020. You will find the list of accounts that require action inside Khoros Social Marketing. Going through the auth flow will automatically update all LinkedIn accounts for which you have admin access. Any additional LinkedIn accounts which are not refreshed will require a different user with proper admin access to refresh them. Please complete re-authentication for all LinkedIn accounts by that date in order to avoid any potential data loss. 

 

  • Instagram Non-Business Account API Deprecation. In April 2018, Instagram greatly reduced functionality available in the API for non-business accounts. In early 2020, all remaining non-business account functionality will be fully deprecated from the Instagram API.  If you have not yet converted your Instagram accounts to a business account, you will need to do so by February 28, 2020, and re-authenticate those accounts in Khoros Marketing.  More information about how to do this is here

As always, please reach out to support@khoros.com with any questions or concerns.  We’d be glad to help you out! 

 

UPDATE

Due to the current COVID impacts, Instagram has delayed their legacy API deprecation to June. Please use the time to ensure that you have made the appropriate updates to ensure continued support of your Instagram accounts in Khoros Social Marketing. 

Updated 5 months ago
Version 5.0
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