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Conversion Metrics: Available Now!

LarissaT's avatar
LarissaT
Khoros Alumni (Retired)
5 years ago

What is this?

Khoros has released the following conversion metrics to help advertisers measure the performance of their ads:

 

Adds of Payment Info

Total

 

Adds of Payment Info - Cost

Cost Per

Calculated by Khoros = spend/event count

Adds of Payment Info - Value

Conversion Value

 

Adds to Cart

Total

 

Adds to Cart - Cost

Cost Per

Calculated by Khoros = spend/event count

Adds to Cart - Value

Conversion Value

 

Adds to Wishlist

Total

 

Adds to Wishlist - Cost

Cost Per

Calculated by Khoros = spend/event count

Adds to Wishlist - Value

Conversion Value

 

App Installs

Total

Already available

App Installs - Cost

Cost Per

Calculated by Khoros = spend/event count

App Installs - Value

Conversion Value

 

Applications Submitted

Total

 

Applications Submitted - Cost

Cost Per

Calculated by Khoros = spend/event count

Applications Submitted - Value

Conversion Value

 

Checkouts Initiated

Total

 

Checkouts Initiated - Cost

Cost Per

Calculated by Khoros = spend/event count

Checkouts Initiated - Value

Conversion Value

 

Content Views

Total

 

Content Views - Cost

Cost Per

Calculated by Khoros = spend/event count

Content Views - Value

Conversion Value

 

Landing Page Views

Total

Already available

Landing Page Views - Cost

Cost Per

Calculated by Khoros = spend/event count

Landing Page Views - Value

Conversion Value

 

Leads

Total

 

Leads - Cost

Cost Per

Calculated by Khoros = spend/event count

Leads - Value

Conversion Value

 

Leads (Form)

Total

Already available

Leads (Form) - Cost

Cost Per

Calculated by Khoros = spend/event count

Leads (Form) - Value

Conversion Value

 

Purchases

Total

 

Purchases - Cost

Cost Per

Calculated by Khoros = spend/event count

Purchases - Value

Conversion Value

 

Registrations Completed

Total

 

Registrations Completed - Cost

Cost Per

Calculated by Khoros = spend/event count

Registrations Completed - Value

Conversion Value

 

Searches

Total

 

Searches - Cost

Cost Per

Calculated by Khoros = spend/event count

Searches - Value

Conversion Value

 

Subscriptions

Total

 

Subscriptions - Cost

Cost Per

Calculated by Khoros = spend/event count

Subscriptions - Value

Conversion Value

 

Purchase ROAS

Total

 

 

Conversion metrics are helpful when you’re trying to drive and measure valuable actions. 

Imagine you’re selling shoes to your audience. Someone clicks on your ad and goes to your website and browses. Then they leave it. That same person sees your ad tomorrow, clicks on the website, and puts a pair of shoes in their shopping cart. But then they leave again. 

Just because this person did not buy a pair of shoes today does not mean that the ad was not effective. This person now knows they like your shoes -- enough to maybe buy them. Perhaps tomorrow, they will go directly to your website and complete the process again and this time buy your shoes, without the help of your ad. 

Conversion Metrics help you track the effectiveness of your ad throughout the process - not just at the beginning or the end. 

This sounds great! Where can I find it?

You can find Facebook’s conversion metrics within Khoros Marketing Analytics. These metrics are located within all of the table widgets, the new Ad Explorer Widget, and as new KPI widgets: 

  • Purchase ROAS (Return on Ad Spend) - for purchases only (this metric is specific to FB)*
  • Total Conversions
  • Conversion Value
  • Cost of Conversion

Does everyone have access to the new metrics and widgets? 

Yes!  As long as your company has authenticated ad account(s), and you have access to marketing analytics, you can add these new widgets to your Marketing Dashboards to measure ad performance.

Join our Product Coaching team to learn more!

Updated 5 months ago
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