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Experiences product workflow changes

ChetnaS's avatar
ChetnaS
Khoros Alumni (Retired)
6 years ago

We are releasing changes to the stream creation workflow of Experiences . Starting today, when you create or edit stream settings of any Facebook stream in Experiences, you will have a choice of adding content from only owned and authenticated Facebook pages or posts into the stream. 

This implies that if you want to stream and re-display content from a Facebook page, then prior to creating the stream, you must authenticate the Facebook page.

Please note, that any existing content that is sourced from un-authenticated Facebook pages in your streams, will be disabled.

that any existing streams which source un-authenticated Facebook content will be disabled.

This change follows from the functionality change that was announced in November, 2019, inline with the Facebook API policy changes. While creating a stream or when editing the settings of an existing stream, you can only add content from authenticated pages as below.

 

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Find out how to authenticate your Facebook account into Experiences here or head to the Experiences docs hub for all help articles on the Product.

Updated 2 years ago
Version 5.0

2 Comments

  • CraigP's avatar
    CraigP
    Khoros Alumni (Retired)
    6 years ago

    What if a stream has an un-authenticated FB account but other non-FB sources as well? Will those be automatically disabled as well? 

  • SantoshS's avatar
    SantoshS
    Khoros Alumni (Retired)
    6 years ago

    CraigP No. We only disable the un-authenticated Facebook sources in the Streams.

    We will correct the post to reflect the same. Thanks for the great question!