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Release Notes & Updates
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Facebook API Changes for EU Messaging [Now Restored]

DaveGal's avatar
DaveGal
Khoros Alumni (Retired)
5 years ago
UPDATE: We are excited to announce that as of April 13th, 2021 Facebook has restored the features that impacted Khoros customers as a result of the changes made to the Messenger API in December 2020....
Updated 11 months ago
Version 17.0
marketing
product updates
AliciaK's avatar
AliciaK
Khoros Alumni (Retired)
5 years ago

kdelacruz Some conversations for non-EU pages will be impacted when messaging with an EU user. US Facebook and Instagram users should see no impacts when private messaging with a US business' Facebook page or Instagram account. Please feel free to reach out to your Khoros team or support@khoros.com to discuss any further questions you may have.