Release Notes & Updates 2 MIN READHow Bots work with SMM ResponseAdamCoKhoros Alumni (Retired)8 years ago I've had conversations with people about how Bots "work with SMM Response" - and thought I'd start a discussion about it here. My initial explanation is as follows – first at a business level and the...Show MoreUpdated 11 months agoVersion 12.0
HeatherSKhoros Alumni (Retired)8 years agoAdamCo can you explain how the bot is alerted that the agent is done? Is that when the agent closes the conversation?
