Release Notes 2 MIN READHow Bots work with SMM ResponseAdamCoKhoros Alumni (Retired)8 years ago I've had conversations with people about how Bots "work with SMM Response" - and thought I'd start a discussion about it here. My initial explanation is as follows – first at a business level and the...Show MoreUpdated 7 months agoVersion 12.0
HeatherSKhoros Alumni (Retired)8 years agoAdamCo can you explain how the bot is alerted that the agent is done? Is that when the agent closes the conversation?
