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How Bots work with SMM Response

AdamCo's avatar
AdamCo
Khoros Alumni (Retired)
8 years ago
I've had conversations with people about how Bots "work with SMM Response" - and thought I'd start a discussion about it here. My initial explanation is as follows – first at a business level and the...
Updated 7 months ago
Version 12.0
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AdamCo's avatar
Khoros Alumni (Retired)
Joined December 14, 2012
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sunidevtest's avatar
sunidevtest
Contributor
8 years ago

AdamCo I have registered my facebook messenger bot with our dev Lithium Response using the Bot API. But still I am not able to see the bot conversations at Lithium end.

Is there any set up needs to be done on Lithium side to make the Bot flow work?

 

Thanks in advance.

  • AdamCo's avatar
    AdamCo
    Khoros Alumni (Retired)
    8 years ago

    sunidevtest - yes, there is some back-end config required. please file a support ticket asking for this including the environment and the fb page (ideally the fb page id) of the page that you want bots enabled.

    • peter_wu's avatar
      peter_wu
      Contributor
      8 years ago

      Hey AdamCo,

       

      We have submitted our questions to the case #00151476. Please let us know if any concerns.

       

      Thanks,

      Peter_Wu