I've had conversations with people about how Bots "work with SMM Response" - and thought I'd start a discussion about it here. My initial explanation is as follows – first at a business level and the...
Updated 7 months ago
Version 12.0
Blog Post
AdamCo I have registered my facebook messenger bot with our dev Lithium Response using the Bot API. But still I am not able to see the bot conversations at Lithium end.
Is there any set up needs to be done on Lithium side to make the Bot flow work?
Thanks in advance.
sunidevtest - yes, there is some back-end config required. please file a support ticket asking for this including the environment and the fb page (ideally the fb page id) of the page that you want bots enabled.