ICYMI: A Lithium Reach & Response Download

Happy 2017!

To help kickoff the new year, we want to make sure you have a recap of our latest and greatest resources. These resources will help you do your job better and tackle all things social media management in 2017.

This month, we have three new eBooks to share, opinion pieces from our experts and new trainings to help you hone your social media skills.

 We’re already a month into the New Year so let’s jump right in.

Lithium Reach & Response Download

New eBooks to Kick-off 2017

• Social Media Marketing 3.0: Best Practices for Ramping Up Social ROI - Learn how to ramp up your social ROI with this whitepaper that covers four best practices for marketers.
• 5 Social Media Management Boosts You Need in 2017 – Uncover the importance of delivering one holistic customer experience (marketing + service) with these five social media boosts.
• Now You See Me: A Guide to Leveraging Visual UGC- Find out how to successfully leverage visual user-generated content (UGC) for your next campaign.

Customer Spotlight

• Rogers Success Story – Read our latest case study and find out how Rogers leveraged Lithium Response to support their first-on-the-market launch of customer support via Facebook Messenger.

Tips and Tricks

• An interview with Lithium’s Grigor Kotzev titled ‘Social Media Management ROI: Breaking it Down‘ breaks down three primary paths of Social Media Management ROI: funnel view, brand view, and capacity view.
• Our second interview with Lithium’s Adam Price and Grigor Kotzev reveals how social marketers can measure performance and boost efficiency. Read ‘Social Media Management ROI: Learn the most important metrics to track’ to learn more.

 Lithium POV

• Huffington Post published an article by RobT: The Rise of Civic Responsibility in the Digital World
• PRWeek included predictions from DayleH 2017: Get Ready for the Amazonification of social media
• Lastly, our very own KatyK was featured in MarketingTech: How marketers can avoid losing the younger generation

 Events

• Check out our new Online Course – Lithium Response Foundation – this class is an introduction to key topics such as conversation routing and management, the core agent workflow, team composition, administrative settings, and analytics.
• Plus, our entire 2017 Calendar can be found here. Don’t miss out – book your next training.