Hi all. I am the Senior VP of technical product management for Khoros Communities, and also for Jive for the past couple of years, and I am heavily involved in the acquisition and import process -- so I can clarify a few points here. From reading the comments, and my own prior knowledge of the domain, transparency is critical in this space, so hopefully I can bring some now.
Khoros One is Care plus the features of Marketing. This was already underway long before the acquisition, but it does not have anything to do with Communities, which is likely why it's not well known in this space.
In terms of bug fixes and enhancements for Communities, the acquisition process is naturally disruptive to software releases because we need to start from a stable baseline. However, we have a lot coming out in the next weeks, starting with the highest priority (security issues and blockers). I won't go into details here about specific tickets or dates, but we will, of course, continue to post release notes in this space.
Re "deep updates to Jive", this is not hyperbole:
- We have upgraded Spring Framework (major library that forms the structure of the application), server side infrastructure like Struts, frontend libraries including jQuery and others, OS support, and database support.
- We are in the final stages of merging what was two separate products with different code bases (Jive Hosted and On-Prem, and Jive Cloud). This leads to significant simplification and improved product agility.
- We are continuing to invest in the areas of UI and testing (details removed).
This was not always the case with Jive: it was indeed gutted and neglected for a long time, something we are now suffering for, and not going to repeat with the Khoros products.
I know you've heard a lot of platitudes, so maybe just to add one more: I am looking forward to building the product that everyone on this comment thread obviously cares about (which is a great thing)!
-- Written without AI
