Facebook and Instagram are reevaluating the information they share with others and have begun making changes to help protect the privacy of their users. As part of this effort, they recently announce...
Updated 7 months ago
Version 26.0
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Hi upworksocial,
The third step is still crucial. Reconnecting your Facebook account allows us to get the new permissions that Facebook requires for the Instagram integration. Without doing this, the new APIs will not work, and unfortunately, there’s no automatic transfer (so it will simply stop working once Instagram turns it off).
We understand your concern about the reconnect. We have not seen any instances where reconnecting existing Facebook apps have caused problems. Please make sure that you reconnect with the same Admin User who previously authenticated the Facebook integration. Support can help you determine the specific users associated with each integration if you are not sure who should reconnect.
Thanks,
Larissa Tater
SMM Publishing Product Management