Introducing Multi-Factor Authentication for Marketing

MArduengo I'm sure you're definitely not alone in using multiple windows.

The behavior you outlined is exactly what's now expected.

You will have to click login in a new window, but as your existing session is still active, you won't have to retype the authentication data multiple times.

Note that once your session expires in any of your open windows, you will be logged out of all other windows. This will likely mean you have to log back in with your authentication info in one window at least, before refreshing or re-opening the others.

Thanks for the catch and I'll make sure we add this information into our existing login documentation to help anybody else with the same question.

AmandaPo some of the organizations we work with choose to instrument and utilize the Single Sign On (SSO) capabilities of Marketing, in order to control and secure compliance with the authentication standards and internal policies of their company.

In this case, a 'non-SSO user' is simply a user whose company is not using this capability, and who therefore logs in through the regular native process. If your company hasn't set up SSO for use with Marketing, you can consider yourself a 'non-SSO user'.

Hope that helps!

SofiaP  will the determination of whether or not MFA is implemented be at the discretion of a global administrator or will this be mandatory and non-configurable for any non-sso users?

Thank you for the question, Zach_Langbehn  - yes, MFA will be mandatory and non-configurable for any non-SSO users. We're here to support you through this process at khorosmarketingplatform@khoros.com 

Thanks for the information and the security upgrade. How will this affect having Khoros open in multiple browser windows? I do this fairly often--and now opening in a new window requires me to click login (although I do not have to retype data for login). 

What do you mean by "non-SSO user"?