Khoros Care updates do not require any downtime. This release will be deployed with no expected impact to your operations until you configure the new features. If you do not yet see the new features, they will be pushed to your system soon.

You Found It. We Fixed It.

Community

• Community conversations in work queues no longer contain HTML tags.
• The Save to Community button’s size and alignment now match the Cancel button size and alignment in Community conversations.

Google My Business

• Google My Business posts are now ingested without lengthy delays.

Manage View

• Elements such as Facebook video links no longer prevent you from opening conversations in Manage View.

Responding to posts

• The cursor now stays where expected in the text box on the Respond tab in conversations instead of jumping to the beginning of draft messages when new posts are ingested into the current conversation.