Following our recent efforts to better protect the Khoros Care platform from abnormally high loads and to provide consistency across Care for historical data access directly available, data in Agent View and Manage View will be limited to 2 years. As always, for customers requiring routine access to data beyond that range, we encourage the implementation of local data store using our available export APIs.
You may notice this change in effect already. Otherwise, the change will be pushed to your system within the next 10 days.
Updated 9 days ago
Version 1.0
