Khoros Care updates do not require any downtime. This release will be deployed with no expected impact to your operations until you configure the new features. If you do not yet see the new features,...
Updated 7 months ago
Version 6.0
Blog Post
While the email tag is interesting, I would much rather have care be able to pass along a community member's role. We utilize roles to identify if a member is a customer or partner and expedite the handling of their posts. Identifying via email address would be a much more complicated task.