Khoros Care updates do not require any downtime. This release will be deployed with no expected impact to your operations until you configure the new features. If you do not yet see the new features,...
Updated 9 months ago
Version 7.0
Blog Post
Can someone elaborate this statement more clearly? It's a bit confusing and not sure how to explain it to others?
"Conversation and Smart Views contain unlimited look-back history from the time you began using the Khoros engagement. This is because Post and Moderation columns are real-time lists of inbound posts rather than conversations; the look-back period is limited to three (3) months."