Blog Post
LoriCastillo
6 days agoGuide
Any chance we can have the Block Author option within the Author Profile panel?
This would allow Anyone to block without having the conversation assigned to self. In the event the author violated posting guidelines and it was missed, closed, etc.
MohammedF
2 days agoModerator
LoriCastillo​, I have shared this feedback with the product team. That said, the mentioned process requires claiming so that the Author remains accessible and is not inadvertently blocked while another agent is working with that Author.