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Release Notes & Updates
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Khoros Care v25.05.2 Release Notes

LauraV's avatar
LauraV
Khoros Alumni (Retired)
3 months ago
Khoros Care updates do not require any downtime. This release will be deployed with no expected impact to your operations until you configure the new features. If you do not yet see the new features,...
Updated 2 months ago
Version 2.0
care
product updates
release notes
annalisadib's avatar
annalisadib
Ace
3 months ago

Also, what does marking a post as Spam do? We have a spam tag that we created, but will this action mark them as Spam at a system tag level? The article doesn't go into detail about what happens to the cases in terms of closing/being marked as spam for future cases from the author/etc. 

DaveEv's avatar
DaveEv
Khoros Staff
3 months ago

Hi annalisadib​ -

Re "Marking as Spam" in Care (Mange view, Moderation Column) this will both mark as spam and reject the post (moderation_status) in community. We do not have a system tag for spam, however we do have a system tag for rejected. We have a larger effort planned for spam management later this year.

  • annalisadib's avatar
    annalisadib
    Ace
    3 months ago

    Sorry, I'm a bit confused. Is this feature only for customers on Care and Communities? 

    • DaveEv's avatar
      DaveEv
      Khoros Staff
      3 months ago

      Hi annalisadib,

       

      Yes, this is an ACM (Accelerated Community Management) feature for Care+Community customers.