Community 20.10 brings several new Early Availability programs (Events, Content Syndication, Slack Integration) as well as Community Moderation support via Khoros Care Manage View.
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Thanks, this is great news. The 30 day window doesn't really help us out, as we see about 600 spam messages in that time - nobody is going through the quarantine to page 5 or 6 with 100 posts per page.
I'd really like to dismiss messages one-at-a-time. We've noticed it's possible for the filter to pull messages in after they're posted (looks like a new user editing a post is a good way to trigger this). If the solution is to move the 30 day window up to say, 1 day - then I'd be concerned about hiding legitimate posts that didn't get a chance to be reviewed by a human.
I realize I'm getting off-topic here so happy to take this to another thread if that's relevant 🙂
What I'd really love is to have actions right on the message. We're banning true spammers through a convoluted process (which I sped up only slightly with more Tampermonkey scripts) and using scripts to hide their posts from the quarantine list. This takes 20-60 seconds per user depending on how fast the Community is responding and how well you place your mouse cursor while the profile pages load.
Consider Discourse's spam plugin - all those actions are available right on the post in quarantine:
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Something like that would be extremely helpful. I also notice that they tell you who (Akismet vs a user) flagged the post (#1 in the plan list).