Community 20.5 might look like a light release, but we have one big update that affects the single most used feature for nearly every customer - the GA of Inline Replies and Threading for Forums! In ...
Updated 6 months ago
Version 5.0
Blog Post
Claudius We are looking into the issue. Will update once the investigation is complete.
i_am_ryan by default we are providing 3 indentation levels for threading from 20.5 release.
What it means is following:
- OP
- Level 0 Reply
- Level 1 Reply
- Level 2 Reply
- Level 3 reply
- level 4 Reply
- level 5 Reply
- level 6 Reply
- Level 2 Reply
- Level 1 Reply
- Level 0 Reply
- Level 1 reply
- Level 1 reply
- Level 0 reply
- Level 0 Reply
Level 0 replies are the replies to the original post, replies to level 0 are level 1 replies and will be indented. Similarly, indentation will continue till level 3.
As lolagoetz said, if anyone replies on top of level 3, and another user replies on top of level 4, all these replies will not have visual indentation and will be shown at level 3 itself (as I have shown in the above example).
This level of indentation is configurable and you need to reach out to support to change the default value to a higher or lower level.
Please let me know if you need further clarification.