On January 28th 2020, Khoros suffered an attack on its Social Marketing platform. Below summarizes what happened, how Khoros contained the threat, and what we have done to safely restore our customer...
Updated 6 months ago
Version 5.0
Blog Post
joedavis34 , we are keenly aware of the magnitude of this disruption. Please know that the severity and speed of our action matched the threat. We can say with certainty that the impact of this event to our customers was as limited as it was due to the forced outage.
We know that running customer service natively is incredibly challenging, particularly during peak season and we like the opportunity to help you recover. We will reach out to you privately to discuss next steps.