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New Features and Updates released in July
- Auto-labeling for Khoros-published posts
- Time zone selectors
Publishing
Auto-labeling for Khoros-published posts
Label rules are now applicable to both posts published via the platform and auto-imported posts. At the time of post creation, if there are any conditions that match a label rule, the applicable labels will be shown as a preview in the publishing window. The labels shown in the Rule-generated labels section will be applied to the post only after it is published.
Learn how to Create and manage label rules.
Analytics
Time zone selectors
Time zone selectors are now available in Marketing data exports and dashboards which allow data to be viewed in a specific time zone. Previously, exports and most dashboard widgets populated based off of the social network timestamp (PT), while widgets such as the Post Explorer displayed posts based off of the time zone set within User Settings. This led to inconsistencies across features and unwanted data. Now data can be viewed consistently in the same time zone in most exports and widgets.
The time zone selector can be found in the date selector of exports and dashboards. New exports and dashboards default to the time zone set in Company Analytics Settings. Whereas, existing dashboards are set to PDT to maintain consistency with the way most data was previously displayed.
The time zone selector impacts almost all dashboard exports and widgets using a lifetime Metric Calculation Type. However, widgets and exports set to a net metric calculation type will not be updated because there isn’t an exact timestamp available to convert them into a different timezone. This includes the Daily Post Summary and Account exports, as well the ad export and ad widgets.
Learn how to Filter a Dashboard.
You found it. We fixed it.
- Fixed an issue in Intelligence wherein notification links for re-authentication received via email were not working as expected.
- Fixed an issue where there was a lot of slowness observed in loading the Marketing product followed by a 502 error.
- Fixed an issue wherein a specific set of users could not carry out the approval flow in publishing due to repeated page refresh.
- Fixed an issue in Intelligence wherein "ASAP email notifications" (email monitoring alerts that are sent immediately when a condition is met) were not being triggered.
- Fixed an issue in Social Marketing wherein users were receiving Daily digest email notifications despite opting out of such notifications.
- Fixed an issue wherein on a given day, users were unable to login to Marketing due to constant loop redirects across all environments.
- Fixed an issue in Social Marketing wherein a user wanted to export via email the rejected content (during the approval flow). The "Export Emails" feature wasn't working as desired.
