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New Features and Updates released in September and October
- Improved Advanced Twitter Metrics
- Custom Metric limit increased
- Select All in filters improved
Analytics
Improved Advanced Twitter Metrics
We have improved our Advanced Twitter Metrics integration to make advanced metrics easier to access, consistent and more aligned with native analytics. These improvements are available for customers with Advanced Twitter Metrics; contact your Khoros account team if you are interested in getting access to these metrics and features.
As part of this update, advanced engagement is now pulled directly from Twitter rather than calculated by Khoros and is visible in all analytics features. This includes data exports, custom metrics and side-panel results. It has also been backfilled in Advanced Twitter Post Engagement and Twitter Engagement Rate widgets where it was previously shown.
The metric is more aligned with the native engagement since it’s pulling directly and the previous calculation included quote retweets not included natively. It was also missing user post follows and specific click metrics. Another part of this update is a dashboard button that replaces standard with advanced metrics in all widgets supporting Twitter. See our blog post for more information on this and other features.
Learn more about Advanced Twitter metrics.
Custom Metric limit increased
We have improved Custom Defined Metrics to allow you to choose up to 20 overall custom metrics with up to 20 metrics each to build the calculation.
Learn more about Custom Defined Metrics.
Select All in filters improved
The Marketing dashboard and export filters have been improved so that Select All can be selected without scrolling to the bottom of the options list first.
Learn more about dashboard filters and data exports.
You found it. We fixed it.
- Fixed an issue which was leading to publishing failures for LinkedIn posts with targeting.
- Fixed an issue which was causing the complete list of selectable users to not appear in the Assign Tasks list.
- Addressed an issue which was not letting users select thumbnails for YouTube videos from the Content Center.
- There was an issue where the native link for Instagram video posts was not appearing correctly when Instagram APIs failed to provide us a native link. We have implemented a second-level check to resolve this issue.
- Resolved an issue that was causing failures in the publishing of FB posts containing certain page mentions.
- Fixed an issue with notification emails for assigned tasks on the Calendar.
- Corrected an issue with ingestion of YouTube videos which have emojis in the description text.
