2018 is coming to a close. The 18.10 Release will be the last Community release of the year to accommodate our Holiday Production Freeze. We'll be back in early January with Community 18.12, which wi...
Updated 9 months ago
Version 9.0
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Hi tyw
Can you expand what exactly are you looking for? This configuration allows you to configure the number of times you want to allow your users to escalate a post as an email. (minimum being 1). This is available from 18.10 onwards.
18.8 didn't have this flexibility and default behavior.
Hope this helps.
Thanks,
Vimal