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Lithium Response: Making Measuring NPS and CSAT Even Easier

HeatherS's avatar
HeatherS
Khoros Alumni (Retired)
9 years ago
It’s almost 2017 and if you’re not measuring NPS (Net Promoter Score) and/or (CSAT) customer satisfaction (CSAT) – this needs to be your top priority for the New Year.   We all know that there’s ...
Updated 7 months ago
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Khoros Alumni (Retired)
Joined October 09, 2012
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edgiansante's avatar
edgiansante
Expert
8 years ago

yeah that's correct - thanks for responding