Release Notes 2 MIN READLithium Response: Making Measuring NPS and CSAT Even EasierHeatherSKhoros Alumni (Retired)8 years ago It’s almost 2017 and if you’re not measuring NPS (Net Promoter Score) and/or (CSAT) customer satisfaction (CSAT) – this needs to be your top priority for the New Year. We all know that there’s ...Show MoreUpdated 5 months agoVersion 2.0