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Release Notes & Updates
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Marketing Classic 25.04 Release notes

AshaC's avatar
AshaC
Khoros Staff
8 days ago

In response to Meta’s recent deprecation of certain metrics outlined here https://developers.facebook.com/docs/instagram-platform/reference/instagram-media/insights, we’ve standardized how views are reported across all Instagram post types—including carousels and reels.

What’s Changing:

  • Instagram Reels views will now appear under the Impressions column to align with Meta’s updated data model.
  • This change ensures consistency across all post types for easier reporting and analysis.

No Impact to Engagement Metrics:

  • Engagement and Engagement Rate (ER) calculations remain unchanged.
  • Your reporting logic and benchmarks can continue as is.

Note: Impression metrics between March 19th and April 10th may not have been fetched as expected due to a temporary issue.
The data was successfully backfilled on April 11th, however reports covering this time frame may show gaps or incomplete metrics.
We recommend rechecking your dashboards or re-exporting reports if you’re analyzing data from this period.

Updated 8 days ago
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