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Release Notes & Updates
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Migration of SMM Raw Post exports from Supervisor View to Analytics

JohnD's avatar
JohnD
Khoros Alumni (Retired)
7 years ago
As part of Facebook’s commitment to user security and privacy, they have been making changes to APIs and infrastructure that all third-party apps use. As part of this ongoing effort, we will be makin...
Updated 2 years ago
Version 5.0
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JohnD's avatar
Khoros Alumni (Retired)
Joined March 13, 2013
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Release Notes & Updates
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JessicaW's avatar
JessicaW
Khoros Alumni (Retired)
7 years ago

Hi louisamartin, agent actions are summarized in the Team Performance Exports. This report will tell you how many times an agent responded, closed, routed, assigned, claimed from available, etc. during the specified time period. 

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