Release Notes & Updates 2 MIN READOperationalizing Social Care: 10 Best Practices You Need to Know NowLeslieJLithium Alumni (Retired)8 years ago Consumers expect a consistent, high-quality customer service experience (CX) no matter how they choose to connect. That means making sure agents can respond to any customer interaction in the same fr...Show MoreUpdated 11 months agoVersion 3.0
shankarpillaimgContributor8 years agoGreat article. Interesting insights. Loved reading every bit of it.
