Customer service has a new standard. This is not new news to us.
Beyond just being aware of your customer interactions with your brand, you must be adept on building true relationsh...
Updated 7 months ago
Version 4.0
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Love this blog and the linked article. As a Social Media advisor, there is no better feeling than when you swoop in to save a customers day & they never even got in touch with you, you just knew they were in trouble, swooped in and fixed it! Definitely leaves a great lasting impression with the customer too! :)