Khoros Care updates do not require any downtime. This release will be deployed with no expected impact to your operations until you configure the new features. If you do not yet see the new features,...
Updated 5 months ago
Version 2.0
Blog Post
In the screenshot about templates, it looks like someone is responding to a PM.
Does a PM have to come in to respond back as a PM? The PM feature does not ever seem to be an option for me. Am I missing a setting or something?