Community managers/Administrators want to remain updated with the type of content being posted on their respective communities. They also want to ensure timely response to community members/end users...
Updated 5 months ago
Version 4.0
Blog Post
As StanGromer mentions, this is primarily a new notification channel. However it comes with quick support for actions such as Kudo and Reply right from within Slack.
For example, please see below how this message from sparkygirl got delivered on my Slack instance with the options to kudo and/or reply.
Any action taken such as a kudo or reply is mirrored on the Community. Hope this clarifies.