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Release Notes
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Transition Existing Surveys on X (formerly Twitter) before June 24

LauraV's avatar
LauraV
Khoros Staff
6 months ago
Due to the deprecation of X’s (formerly Twitter) v1.1 APIs, the current native NPS/CSAT feedback surveys will no longer function starting June 24. You can now configure your surveys using the new sel...
Published 6 months ago
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Joined January 25, 2021
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Release Notes

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SheetalK's avatar
SheetalK
Khoros Oracle
5 months ago

andreamontanaro in addition to SebastianR's note, I recommend you also create a support case, providing information on the specific conversation where you are observing that error so that the Support team can start troubleshooting and gathering any additional information that may be necessary to help resolve the issue.