In early May, we announced exciting news that the user interface of Khoros Care (formerly Lithium SMM/Response) will be getting a visual refresh. Your agents will see the updated UI when they log in ...
Updated 6 months ago
Version 4.0
Blog Post
sandy56006 as per my previous comment, the update has been postponed by a few days (until next Tuesday).
As noted before, no action is required on your part to enable the new UI - it will automatically load when you first login after it been deployed on July 29.
If you have any feedback on the new UI, please add a comment here for review and discussion.