In early May, we announced exciting news that the user interface of Khoros Care (formerly Lithium SMM/Response) will be getting a visual refresh. Your agents will see the updated UI when they log in ...
Updated 6 months ago
Version 4.0
Blog Post
I agree with everyone's comments above. The larger/different font + new color scheme makes its extremely difficult to differentiate our posts from the customers. Nothing but complaints from all of our agents this morning :S.
Anyway to make the font smaller, and colors slightly darker. Or have the option to toggle back to the old interface?