In early May, we announced exciting news that the user interface of Khoros Care (formerly Lithium SMM/Response) will be getting a visual refresh. Your agents will see the updated UI when they log in ...
Updated 6 months ago
Version 4.0
Blog Post
The new skin placed over this has already given me a headache and I am 30 minutes into my shift. The color scheme in combination with the font make it very difficult to read, there is hardly any distinction between our posts and the client. The old scheme worked perfectly and I feel it didn't need to be changed.