Check out our on-demand webinar on Khoros Care's incredible new agent assist feature
Agent assist gives your Care agents the most relevant and helpful resources right at their fingertips, driving agent efficiency and increasing customer satisfaction.
This is your opportunity to learn more about agent assist's capabilities and how you can configure modules and widgets to drive agent efficiency.
Key Takeaways:
- Learn how to configure agent assist modules for Care agents to use while assisting your customers. Build modules with widgets including Secure Forms, Response Templates, knowledge base articles, and links.
- Discover how agents can quickly access and share critical information with users, streamlining the support process and enhancing the customer experience.
- Track your Agent Assist usage to report on your agents' improved performance.
Don't miss this opportunity to unlock the full potential of the Agent Assist system!
Below are beneficial coaching and resources for you to explore as you build your Khoros knowledge
Product Coaching
Additional Resources
CoryD
Updated 2 years ago