Check out our Leveraging Smart Views: Advanced Product Webinar now on demand You can download the slide deck from the attachments on the left panel of this page.
Smart Views are advanced filters that Care users can leverage in Agent, Manage, and Analytics.
Watch this webinar and improve your reporting tools, capabilities, and knowledge to inform data-driven decisions.
In this session, you will learn:
- What are Smart Views?
- Why are Smart Views important?
- Smart View Fundamentals
- Use Cases + Advanced Applications
Stay until the end for a live Q&A session to answer your questions.
Host: Tyde Strockbine | Khoros Care Product Coach
Additional Resources
- Atlas Article: Set Up Smart Views
- Atlas Article: Correcting TAR using Tags and Smart Views
- Atlas Article: Exports
- 1:1 Product Coaching Session: Mastering Smart Views
- Product Coaching Index: Care
CoryD
Updated 2 years ago