Check out our Care Advanced Product Webinar and Atlas Series for
Modernizing Digital Care.
You're using Care; you're thinking "customer first," but are you continuing to evolve your digital care strategy and processes to meet the customer where they're at while providing an excellent customer service interaction? During this webinar, experts from Khoros' Customer Solutions Design Center will cover strategies and tactics you can apply when evolving your use of Khoros Care.
Join us for a 45-minute session as we share practical recommendations about steps to take as you continuously improve and refine your customer's experience.
You will walk away with:
- A three-step strategy to Analyze, Optimize, and Grow digital care
- Insight into change management activities to maximize the benefits associated with the 'people side of change'
- Links to additional resources with further detail
- Ask us anything during a live Q&A!
Speakers:
Allison Fasching, Customer Solutions Director | Khoros
Ramona Maher, Change Management Director | Khoros