Join ACM Director Venessa Paech and Khoros Chief Community Evangelist Michael Puhala, as they unveil the hotly anticipated 2024 State of Community Management Report for Australia and New Zealand.
They'll highlight key trends and results, what they mean for the community space in ANZ, and answer your questions about the report and its implications for your work.
The 2024 ACM State of Community Management report addresses:
- The demographics of Australian community managers
- Their working conditions and contexts
- Their toolsets and industry relationships
- The nature of the communities they build and oversee
- How community management is framed and integrated into Australian businesses and organisations
- Key challenges and concerns for community practitioners
- Moderation challenges and practices
- Future trends
Launched in 2015, the annual ACM State of Community Management Survey is the only benchmarking data captured about community management in Australasia. The survey is a resource for community managers (both professional and volunteer), recruiters and employers, journalists and media, policy makers, researchers and anyone looking to improve their understanding of community management as a field of work in Australia and New Zealand.