Segregate notifications and RSS feeds for status.khoros.com by product

Hi jeffshurtliff 

Thanks for reporting this, the information has been forwarded to our developers to take a look.

jeffshurtliff , apologies for the delay in responding! 

Two different answers/points for you related to status.khoros.com

Email / SMS

We do our best to standardize on information that can be provided effectively. The challenge is that when there are changes, it appears that people are automatically subscribed to a new component rather than undercommunicating.  What this means is that long time subscribers, such as yourself, may receive information that is no longer relevant. 

The way to "fix" this is to revisit the page and 'resubscribe' under your email/phone number.  This will give you a page that you can chose the components you're interested in and unsubscribe to those that you're not. 

RSS

Regretfully, I'm not aware of how to do this leveraging the platform that we use (status.io) for status page notifications.   I'll try to find a helpfile on it, but reviewing their KB as well as looking at the way that their RSS feed structure is setup, it's simply lumped together without any way to parse out the various components. 

Hopefully that helps. If not, let me know and I'll try to answer more. 

Thanks PhilippeM for your detailed response!