Knowledge Base Article

How to Register for Atlas

If you haven't already registered for Atlas, the Khoros community, this tutorial will show you how. All you need is a username, password, and a valid company email address. 

After you register, you can post to the community, receive email notifications, and lots more. It's quick and it's free!

Option 1. Marketing Customers Registration
Click on Register at the top right of the community, then the Khoros One SSO option.  Learn more about logging in via SSO here.

Option 2. Manual Registration

1.) Visit community.khoros.com.

2.) Click Register at the top-right corner.

 
3.) Click Register Now.
 

4.) Fill out the form and read and accept the Terms of Service. 

5.) After you register, you must verify your email. Check your inbox and look for an email from the Atlas Community (Atlas-Notifications@us.khoros-mail.com) and click the link to verify your email.

If you don’t see the email after a few minutes, check your spam and promotional folders. If you still don't see the email, please contact us at communityhelp@khoros.com. 

6.) If you are NOT a Khoros customer or partner, your registration is now complete. Welcome to Atlas!

7.) Customers and partners, once you have registered, please email communityhelp@khoros.com to request elevated access to Atlas. Without customer/partner access, you’re missing out on exclusive forums, customer ideas, the knowledge base articles, and much more! So don't hesitate to reach out, we'll get you sorted.

8.) If you also need to activate a Case Portal user please email support@khoros.com and include the following information:

  • Full Name
  • Title
  • Email Address
  • Phone Number
  • Atlas Username (the customer must be registered on this community first) 
  • Community and/or Account 

Once you’re registered, visit the About Our Community area for more resources.

Do you have any questions? Email us at communityhelp@khoros.com

Updated 2 months ago
Version 14.0
  • Hello,

    I want to ask, How to check whether I am having customer access and case portal access or not ?

    Thanks in advance,
    Shery