About Aurora Mentions
Mentions enable members to call out other community members and community content within a post. Aurora supports three kinds of mentions:
- Member Mentions
- Content Mentions
- Places Mentions
Note: Product Mentions will be available in a future release.
With Member Mentions, community members can call out other members in their posts and invite them to join the conversation. You might mention a community member when you know they can answer a question or provide valuable insight into a thread. Or, you might just want to make sure they see it when you want to say thank you or give public praise.
Content Mentions enable community members to call out specific posts within the body of a post. Additionally, you can use Content Mentions to mention other places in the community, such as a specific category or board. It’s a way to quickly embed a link to other content in the community.
Places Mentions allow community members to highlight specific locations, such as categories or boards, making it easy to reference and link to other content within the community.
Mentions are supported in all content types and in replies/comments.
When you enter the @ symbol while creating a post, suggestions are displayed in this order:
- Members: Participants from the conversation thread based on relevancy
- Content: Content you created, by recency
- Places: Places you follow
Mention notifications
When members are mentioned in posts, they are sent emails to let them know. The email uses the Member Mention notification email template. (If members are mentioned multiple times in a post, they are sent only one email.) Additionally, members mentioned in private forums that they cannot access will not receive notification emails.
When a member’s content is mentioned in posts, the member is also sent an email to let them know. The email uses the New Content Mention notification email template.
Mentions you receive are also shown in your community notifications (bell icon).
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